Citizens Bank, National Association
Total Assets
$225.9B
Total Deposits
$186.3B
Branches
989
Established
2005
Citizens Bank, National Association is a bank headquartered in Providence, Rhode Island, established in 2005. With $225.9B in total assets and 989 branch locations, it has a TFS Financial Health Grade of C (74.5/100). The CFPB has received 100 consumer complaints about this institution.
Capital & Safety
Profitability
Lending & Liquidity
Growth
Data sourced from FDIC BankFind Suite / NCUA Call Reports as of 2025-Q4. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
Total Complaints
100
Last 12 Months
100
Timely Response Rate
100.00%
Complaints by Product
| Product | Count |
|---|---|
| Checking or savings account | 56 |
| Credit reporting or other personal consumer reports | 15 |
| Money transfer, virtual currency, or money service | 9 |
| Debt collection | 7 |
| Mortgage | 6 |
| Credit card | 3 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Student loan | 1 |
| Vehicle loan or lease | 1 |
Data sourced from CFPB Consumer Complaint Database. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
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| Branch | Address | City | State | Type |
|---|---|---|---|---|
| Citizens Bank, National AssociationHQ | 1 Citizens Plz | Providence | RI | 11 |
| Citizens Bank, National Association | 750 Redwood Hwy Frontage Rd Suite 1218 | Mill Valley | CA | 11 |
| Citizens Bank, National Association | 1400 Newport Center Dr | Newport Beach | CA | 11 |
| Citizens Bank, National Association | 101 California St | San Francisco | CA | 11 |
| Citizens Bank, National Association | 332 E Main St | Branford | CT | 11 |
| Citizens Bank, National Association | 156 E Main St | Clinton | CT | 11 |
| Citizens Bank, National Association | 61 Shunpike Rd | Cromwell | CT | 11 |
| Citizens Bank, National Association | 8 E High St | East Hampton | CT | 11 |
| Citizens Bank, National Association | 430 Foxon Rd | East Haven | CT | 11 |
| Citizens Bank, National Association | 263 Hemingway Ave | East Haven | CT | 11 |
| Citizens Bank, National Association | 15 Chesterfield Rd | East Lyme | CT | 11 |
| Citizens Bank, National Association | 53 Greenwich Ave | Greenwich | CT | 11 |
| Citizens Bank, National Association | 816 Long Hill Rd | Groton | CT | 11 |
| Citizens Bank, National Association | 1001 Boston Post Rd | Guilford | CT | 11 |
| Citizens Bank, National Association | 2335 Dixwell Ave | Hamden | CT | 11 |
| Citizens Bank, National Association | 256 Samson Rock Dr | Madison | CT | 11 |
| Citizens Bank, National Association | 354 Broad St | Manchester | CT | 11 |
| Citizens Bank, National Association | 211 S Main St | Middletown | CT | 11 |
| Citizens Bank, National Association | 834 Washington St | Middletown | CT | 11 |
| Citizens Bank, National Association | 123 Cherry St | Milford | CT | 11 |
| Citizens Bank, National Association | 23 Broadway Ave | Mystic | CT | 11 |
| Citizens Bank, National Association | 39 Church St | New Haven | CT | 11 |
| Citizens Bank, National Association | 430 Forbes Ave | New Haven | CT | 11 |
| Citizens Bank, National Association | 470 Bank St | New London | CT | 11 |
| Citizens Bank, National Association | 151 Washington Ave | North Haven | CT | 11 |
| Citizens Bank, National Association | 83 Halls Rd | Old Lyme | CT | 11 |
| Citizens Bank, National Association | 222 Boston Post Rd | Orange | CT | 11 |
| Citizens Bank, National Association | 16 Railroad Ave | Plainfield | CT | 11 |
| Citizens Bank, National Association | 856 Cromwell Ave | Rocky Hill | CT | 11 |
| Citizens Bank, National Association | 59 Broad St | Stamford | CT | 11 |
| Citizens Bank, National Association | 221 Norwich New London Tpke | Uncasville | CT | 11 |
| Citizens Bank, National Association | 117 Boston Post Rd | Waterford | CT | 11 |
| Citizens Bank, National Association | 1187 Boston Post Rd | Westbrook | CT | 11 |
| Citizens Bank, National Association | 15 S Main St | West Hartford | CT | 11 |
| Citizens Bank, National Association | 1401 I St Nw | Washington | DC | 11 |
| Citizens Bank, National Association | 146 Foxhunt Dr | Bear | DE | 12 |
| Citizens Bank, National Association | 8 W Loockerman St | Dover | DE | 11 |
| Citizens Bank, National Association | 1399 Forrest Ave | Dover | DE | 11 |
| Citizens Bank, National Association | 128 Lantana Dr | Hockessin | DE | 12 |
| Citizens Bank, National Association | 34161 Citizen Dr | Lewes | DE | 11 |
| Citizens Bank, National Association | 460 E Main St | Middletown | DE | 12 |
| Citizens Bank, National Association | 610 N Dupont Blvd | Milford | DE | 11 |
| Citizens Bank, National Association | 40 Chestnut Hill Plz | Newark | DE | 11 |
| Citizens Bank, National Association | 130 N Dupont Hwy | New Castle | DE | 11 |
| Citizens Bank, National Association | 22870 Sussex Hwy | Seaford | DE | 11 |
| Citizens Bank, National Association | 7 W Glenwood Ave | Smyrna | DE | 11 |
| Citizens Bank, National Association | 919 N Market St, Ste800 | Wilmington | DE | 11 |
| Citizens Bank, National Association | 4720 Limestone Rd | Wilmington | DE | 12 |
| Citizens Bank, National Association | 4345 Kirkwood Highway | Wilmington | DE | 11 |
| Citizens Bank, National Association | 3900 Concord Pike | Wilmington | DE | 11 |
Showing 50 of 990 branches
Data sourced from FDIC BankFind Suite. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
Institution Details
Data sourced from FDIC / NCUA. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
TFS Financial Health Grades represent our editorial assessment based on publicly available data and our proprietary methodology. They do not represent financial advice or an official government rating. Data on this page is sourced from federal government databases and is believed to be accurate.