ALCOA COMMUNITY vs TRUSERVICE COMMUNITY
This comparison uses public regulatory filings and TFS methodology. It evaluates financial condition—not checking rates, account fees, service quality, or which institution is universally “best.”
Credit union
ALCOA COMMUNITY
BENTON, AR
Health score
56.0
Total assets
$69.5M
Credit union
TRUSERVICE COMMUNITY
LITTLE ROCK, AR
Health score
59.1
Total assets
$52.5M
Answer first
Different strengths, no blanket winner
TRUSERVICE COMMUNITY leads on financial health and capitalization and profitability and lending quality. Those category leads describe current regulatory metrics only and do not establish a universal product or service winner.
Capital and asset-quality definitions are directly comparable for this pair.
Category leaders
Where each institution leads
Financial health
TRUSERVICE COMMUNITY
Higher TFS health score
Capitalization
TRUSERVICE COMMUNITY
Higher comparable capital ratio
Profitability
TRUSERVICE COMMUNITY
Higher return on assets
Lending quality
TRUSERVICE COMMUNITY
Lower problem-loan measure
Same-source detail
Financial metrics
Winner markers appear only where the metric definitions are comparable and both values are available.
| Metric | ALCOA COMMUNITY | TRUSERVICE COMMUNITY |
|---|---|---|
| TFS health score | 56.0/100 | 59.1/100Leads |
| Total assets | $69.5M | $52.5M |
| Total deposits / shares | $63.1M | $47.7M |
| Net worth ratio | 7.73% | 8.85%Leads |
| Return on assets | 0.10% | 0.24%Leads |
| Return on equity | 1.27% | 2.73%Leads |
| 60+ day delinquency | 0.52% | 0.48%Leads |
| Net charge-offs | 0.03%Leads | 0.49% |
| Efficiency ratio | — | — |
| Loan-to-deposit ratio | 89.17% | 84.40% |
| Asset growth (YoY) | — | — |
| Deposit / share growth (YoY) | — | — |
| Branches | 2 | 3 |
| Published CFPB complaints per $1B deposits (12 months)verified mappings only | — | — |
Branch and market overlap
ALCOA COMMUNITY
2 branches
TRUSERVICE COMMUNITY
3 branches
Both institutions report branches in 1 state: AR.
CFPB complaint coverage
ALCOA COMMUNITY
Unavailable
TRUSERVICE COMMUNITY
Unavailable
Counts use an explicitly reviewed CFPB-company-to-regulatory-ID mapping and the same complete 12-month window. Parent-company attribution can include complaints involving affiliates. Lower complaint volume is context—not proof of better service or less consumer harm.
Regulatory-action context
ALCOA COMMUNITY
0 in TFS registry
TRUSERVICE COMMUNITY
0 in TFS registry
Institution-level actions come from TFS's exact regulatory-ID registry and are shown as factual context only. They do not affect category winners or the TFS Financial Health Grade. A zero means no action is currently published in this curated registry—not proof that none exists.
Quarterly history
Health and profitability trend
| Quarter | ALCOA COMMUNITY score | ALCOA COMMUNITY ROA | TRUSERVICE COMMUNITY score | TRUSERVICE COMMUNITY ROA |
|---|---|---|---|---|
| 2026-Q1 | 57.9/100 | 0.24% | 57.9/100 | 0.21% |
| 2026-Q2 | 56.0/100 | 0.10% | 59.1/100 | 0.24% |
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Coverage boundaries
What this does not conclude
- • No product-rate, fee, or customer-service winner without product data.
- • Complaint comparisons appear only when both institutions have reviewed mappings and the same complete source window.
- • Regulatory actions are displayed separately and are not included in category scoring.
Related comparisons
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Financial data comes from FDIC BankFind Suite or NCUA Call Reports as labeled. TFS Health Grades are an editorial assessment, not an official government rating or financial advice. Every valid pair is viewable; pairs enter search automatically only when current data, comparability, and visitor interest meet the publication rules.