What is Sallie Mae Bank's financial health grade?

Sallie Mae Bank has a TFS Financial Health Grade of C (score: 75.3/100). This grade is based on capital adequacy, asset quality, earnings, and consumer protection metrics.

How many branches does Sallie Mae Bank have?

Sallie Mae Bank has 1 branch location across the United States.

Is Sallie Mae Bank FDIC insured?

Yes, Sallie Mae Bank is FDIC insured (Certificate #58177).

What are the total assets of Sallie Mae Bank?

Sallie Mae Bank has total assets of $29.7B as reported in its most recent FDIC filing.

How many CFPB complaints has Sallie Mae Bank received?

Sallie Mae Bank has received 100 consumer complaints filed with the CFPB, with 100 in the last 12 months.

Sallie Mae Bank

BankSalt Lake City, Utah

www.salliemae.com

Total Assets

$29.7B

Total Deposits

$21.5B

Branches

Established

2005

TFS Health Grade

75.3 / 100

Average financial health

How we grade

Sallie Mae Bank is a bank headquartered in Salt Lake City, Utah, established in 2005. With $29.7B in total assets and 1 branch locations, it has a TFS Financial Health Grade of C (75.3/100). The CFPB has received 100 consumer complaints about this institution.

Capital & Safety

Tier 1 Capital Ratio

9.88%(8%)

Total Capital Ratio

12.39%(10%)

Non-Performing Loan Ratio

0.67%

Profitability

Return on Assets (ROA)

2.90%(1%)

Return on Equity (ROE)

29.63%(10%)

Net Interest Margin

5.69%

Efficiency Ratio

28.58%(60%)

Lending & Liquidity

Total Loans

$22.7B

Loan-to-Deposit Ratio

99.00%

Net Charge-Off Ratio

1.52%

Growth

Asset Growth (YoY)

-1.01%

Deposit Growth (YoY)

+0.31%

Net Income

$857.2M

Data sourced from FDIC BankFind Suite / NCUA Call Reports as of 2025-Q4. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.

Total Complaints

100

Last 12 Months

100

Timely Response Rate

100.00%

Complaints by Product

Product	Count
Student loan	58
Credit reporting or other personal consumer reports	26
Debt collection	14
Credit card	2

Data sourced from CFPB Consumer Complaint Database. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.

Branch	Address	City	State	Type
Sallie Mae BankHQ	175 S West Temple	Salt Lake City	UT	11

Data sourced from FDIC BankFind Suite. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.