Total Assets
$106.2B
Total Deposits
$92.0B
Branches
2
Established
1983
USAA Federal Savings Bank is a bank headquartered in Phoenix, Arizona, established in 1983. It holds $106.2B in total assets across 2 branch locations. In our editorial opinion, based on public FDIC/NCUA data, USAA Federal Savings Bank earns a TFS Financial Health Grade of B- (73.4/100) — our editorial assessment, not an official rating or financial advice. TFS matched 3,334 published CFPB complaints to this institution's parent company in the latest complete 12-month window.
TFS Health Grade
73.4 / 100
Good financial health
How we gradeTFS Health Grades are our editorial opinion based on public FDIC/NCUA data — not an official rating, not financial advice.
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Get an email when its TFS financial-health grade changes. We also send occasional money emails. Grades update when new filings are published.
Financial data through June 30, 2026. Updated by TFS September 26, 2026. Data sourced from FDIC BankFind Suite as of 2026-Q2. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
Complete 12-Month Window
3,334
Latest Complete 90 Days
806
Timely Response Rate
100.00%
| Product | Count |
|---|---|
| Checking or savings account | 1,614 |
| Credit reporting or other personal consumer reports | 622 |
| Credit card | 457 |
| Debt collection | 278 |
| Money transfer, virtual currency, or money service | 156 |
| Vehicle loan or lease | 125 |
| Payday loan, title loan, personal loan, or advance loan | 43 |
| Mortgage | 32 |
| Prepaid card | 5 |
| Debt or credit management | 2 |
Data sourced from CFPB Consumer Complaint Database as of Wed Sep 17 2025 00:00:00 GMT+0000 (Coordinated Universal Time) through Wed Sep 16 2026 00:00:00 GMT+0000 (Coordinated Universal Time). This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
| Branch | Address | City | State | Type |
|---|---|---|---|---|
| USAA Federal Savings BankHQ | 1 Norterra Dr | Phoenix | AZ | 21 |
| USAA Federal Savings Bank | 10750 Mcdermott Fwy | San Antonio | TX | 11 |
Data sourced from FDIC BankFind Suite. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
Data sourced from FDIC and OCC enforcement records; NCUA catalog monitored. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
TFS Financial Health Grades represent our editorial assessment based on publicly available data and our proprietary methodology. They do not represent financial advice or an official government rating. Data on this page is sourced from federal government databases and is believed to be accurate.
Benchmarked against 24 active, federally insured banks reporting in the same quarter and holding roughly 0.5×–2× its assets. Same-state and overlapping-market peers are prioritized.
TFS health score
73.4
Tier 1 capital ratio
9.29%
Return on assets
0.90%
Non-performing loans
1.07%
Efficiency ratio
69.23%
Asset growth (YoY)
-0.27%
Suggested direct comparisons
Phoenix, AZ
$3.9B
Hicksville, NY
$87.7B
Complaint percentiles are intentionally withheld while TFS audits CFPB company matching and import coverage. Peer conclusions use complete same-quarter regulatory metrics only.